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Maintenance & Support

Application Support and Maintenance Multi-level Support & Maintenance capability using a Corrective, Preventive, Adaptive & Perfective approach across technologies and business domains. Futureprofilez helps its clients meet the challenge of ongoing product support and maintenance with a range of services designed to substantially lower their maintenance costs and ensure timely response and guaranteed service levels. With teams staffed across India and Globe, Experis IT can serve as an extension of a client’s support team, or provide turnkey, round-the-clock support services. Our delivery model, which includes a “backend team” able to supplement the core team as necessary, provides clients with flexibility in addressing migration, maintenance, enhancements and support needs.

Our application management services encompass such activities as:

  • Application Maintenance
  • Error tracking and debugging
  • Version Upgrades
  • Version Enhancements
  • Comprehensive user support
  • Helpdesk Support
  • Technical Troubleshooting
  • Performance Monitoring
  • Performance Testing
  • Quality Assurance Testing
  • Documentation Development and Maintenance
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